Inception

Our goal at Immigrant Culture is to provide you with carefully selected coffee according to its origin: farmer,
crop, strain, and process. It will be roasted to order in small batches, to maximize all its qualities and achieve optimal quality.   Coffee Coffee is perishable and roasted to order in small batches, and as such it cannot be returned. However, if you have questions, concerns, problems with your brew, dissatisfied with your purchase, or if there was an error with your purchase, please get in touch with us at info@immigrantculture.com Unfortunately, we cannot accept returns on sale items or gift cards.   Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We have a 30-day return policy for our accessories, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at info@immigrantculture.com If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.   Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at info@immigrantcultue.com